How to Restore the Batch Rack Code in Analyst® Software when Using CTC Autosampler

For research use only. Not for use in diagnostic procedures.

Issue Description

While creating a batch in Analyst® software with a CTC autosampler in the hardware profile, the drop-down menus appear blank for rack position, plate position, and plate code and do not contain the usual text selections. 
 

Resolution

The text in the drop-down menus can be restored by clicking on the rack code and selecting 1, even though the code already reads as 1. Now, the normal drop-down menus will appear and function normally.