Sciex OS 1.3 Error "Services Cannot Launch" Due to Windows 10 Incompatibility

For research use only. Not for use in diagnostic procedures.

Answer

An error message is received when trying to launch SCIEX OS 1.3 that indicates that services cannot start. Ensure that the software is installed on a Windows 7, not Windows 10, operating system (OS). Only SCIEX OS version 1.4 and greater are compatible with Windows 10 OS.