For research use only. Not for use in diagnostic procedures.
After installing Sciex OS 1.5 on a Window 7, 64-bit operating system, the following error message was received:
Test Device. The test failed. Check the connection and settings. Object reference not set to an instance of an object.
The correct xTDC4-driver needs to be installed. Please navigate to the installation folder for Sciex OS and select the Drivers folder. Inside should be a program xTDC4_driver_v1.1.0.exe. This will remove version 1.0.3 that installs with Windows 7 and installs the version 1.1.0 that is needed for Sciex OS 1.5. Please see the Sciex OS 1.5 Software Installation Guide for more information.