System Error Causing SCIEX OS Software Acquisition Stoppage Resolved by Clearing Data Folder


日期: 05/13/2019
类别: SCIEX OS

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For research use only. Not for use in diagnostic procedures.


Issue Description

Sample acquisition using Sciex OS 1.5 software was stopped, resulting in a system error.

Sample acquisition stopped because of system error


Resolution

The D drive where the data was being acquired to was full and additional data files could not be written to it. Backing up and removing files from the SCIEX OS Data folder provided more space on the drive, and the user was able to acquire data again.