Configuring a SCIEX X500 QTOF System after Downgrading SCIEX OS Software 2.0 to 1.7

For research use only. Not for use in diagnostic procedures.

Answer

After re-installing SCIEX OS software 1.7, stop the ClearCore2 service and then install the Microsoft C++ Redistributable package (vc_redis*.exe) from the install folder in the SCIEX OS 2.0 installation package. This will enable user to configure an SCIEX X500 QTOF System in the Devices workspace.