The in Sciex OS exported .csv audit trial is empty.


日期: 09/25/2024
类别: SCIEX OS

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For research use only. Not for use in diagnostic procedures.


Issue Description

It is possible to receive empty .csv files exported from Sciex OS audit trail. The issue is caused by missing one of the csvhelper depend dll, which is Microsoft.Bcl.HashCode.dll.
Either Microsoft.Bcl.HashCode.dll is missing or wrong Microsoft.Bcl.HashCode.dll is installed.


Resolution

Workaround for customer

Solution 1:
Upgrade to Sciex OS 3.4.

Solution 2:
1) Backup Microsoft.Bcl.HashCode.dll at C:\Program Files\SCIEX\SCIEX OS
2) Retrieve the Microsoft.Bcl.HashCode.dll and place it under C:\Program Files\SCIEX\SCIEX OS.
3) Reboot computer and try it again.

Here is the step to get the Microsoft.Bcl.HashCode.dll