知识库文章


借助知识库这一工具,您可以找到常见问题的答案。在下面浏览所有知识库文章。

近文章


How to get a service package when it is not possible to generate it with SCIEX OS?

Service package in SCIEX OS allows to obtain a lot of informations (logs, software installed on the PC, etc.). This service package allows to investigate software and/or hardware issue on a PC running SCIEX OS. This article explains two different procedure to get the service package if SCIEX OS cannot generate it or if you cannot open SCIEX OS.

10/02/2025    Software

How can the root directory of raw data in AI Quantification be changed ?

When installing AI ​​Quantication software, it asks you to enter the root directory of raw data that will be used. This root directory cannot be changed directly in the software settings. This article details the procedure to follow to change the location of this root directory.

08/25/2025    Software

Automating batch setup using Quick Batch in SCIEX OS software

The SCIEX OS software Batch workspace features a Quick Batch option for quickly and easily setting up a batch. The Quick Batch feature enables users to automatically populate batch fields with information, including sample names, MS and LC methods, and vial and rack details.

04/25/2025    Software

Splitting data files acquired on Echo® MS systems

Echo® MS systems acquire multiple injections from the same batch to the same data file. To break down the datasets into more manageable formats, the SCIEX OS software automates the splitting of each sample injection into separate data files.

04/25/2025    Software

Batch stoppage issue with Analyst® software and Waters UPLC after logging off Windows

Batches run in Analyst® software in mixed-mode security with a Waters UPLC may stop if the user logs out of Windows while the batch is still being acquired.

04/25/2025    Software

Setting the barcode sample for splitting data from Echo® MS systems

When acquiring data using Echo® MS systems, users must indicate in the acquisition batch which sample is used to create the barcode for calculating the delay time used to split the data. To identify the barcode sample, users need to set the Marker Well field to True; only one sample in the batch should be set to True.

04/25/2025    Software

Data file structure for the Echo® MS system

Data files acquired using the Echo® MS system have a different file structure than data acquired using LC-MS systems. The first sample in the data file contains all samples in the entire batch collected as a single chromatogram. Once acquisition has completed, the data is automatically “split” into individual samples and stored within the data file. 

04/25/2025    Software

Analyst Batch Errors: Injection volume must be a positive number./Weight to volume ratio must be a non negative number.

Batch can't be submitted due to one or both of the following errors: Injection volume must be a positive number./Weight to volume ratio must be a non negative number.

04/23/2025    Software

How do I set up auto-report generation in the Batch module in SCIEX OS software?

In SCIEX OS software 3.4.5, users can automatically generate reports after data acquisition and the creation of results tables. To do this from the Batch Automation screen, follow the steps outlined in this article.

03/14/2025    Software

DIA-NN software 1.9.2 now requires a paid licesense

DIA-NN software for processing data-independent acquisition (DIA) proteomics data now requires a paid license for activation. However, software versions 1.8 -1.9.1 will still be available as free downloads.

03/14/2025    Software

Assigning report names for different results files in the batch in SCIEX OS software

In Sciex OS 3.4.5, users can automatically create separate reports for each sample in a data set with the Customize Report feature on the Batch Automation window, allowing a unique report name and location to be defined for each sample.

03/14/2025    Software

Disable the User Account Control settings before installing Acquity driver for SCIEX OS software

To prevent driver installation issues, it is recommended that you disable the User Account Control (UAC) settings in Windows before installing the Acquity Driver that interfaces with SCIEX OS software.

09/30/2024    Software

Can I obtain statistics information for internal standards in SCIEX OS software 3.4?

In SCIEX OS software 3.4, users can generate statistics for internal standards samples. To display the Statistics pane for internal standards in a results table, highlight the section All Internal Standards in the Components and Groups tab, and then select the option Statistics pane in the Views drop-down menu to display statistics, such as mean, standard deviation, and percent CV for internal standards values (area, peak height, and retention time).

09/26/2024    Software

Can the sample information in a data file be exported from SCIEX OS 3.4 software?

Users can now export sample information as a text file from the Explorer module in SCIEX OS 3.4 software. Open a data file, select the Show menu, and select Sample Information. Once the Sample Information pane is open, select the Export option and select Sample Information as Text.

09/26/2024    Software

Denoting a GPL result file as reviewed and approved in SCIEX OS software

GLP users need to be able to demonstrate that a results file has been reviewed and approved. A new workflow has been introduced in SCIEX OS software 3.4 to accommodate this requirement. Users can now mark the results file as reviewed or approved from the Results drop-down menu.

09/26/2024    Software

Printing sample information in SCIEX OS software creates an audit trail event

In Explore mode, SCIEX OS software allows users to display and print sample information for a data set. In previous versions, printing the sample information was not recorded in the audit trail. Now, with SCIEX OS software 3.4, an event is created in the audit trail record, allowing users to track the output of these records.

09/26/2024    Software

Can the order of the components in a results table be changed in SCIEX OS software?

Users can change the order of the components in a results table in SCIEX OS software by adding a new row and copying and pasting a row from elsewhere in the Components tab of a processing method.

09/26/2024    Software

Adding a new ADC linker to Biologics Explorer software

There are two options for adding an antibody-drug conjugate (ADC) linker in Biologics Explorer software for use in intact protein and peptide mapping workflows: 1) as a custom modification using the Modification Editor or 2) as direct additions into the Conjugates tab in the Protein Mapping - Settings window.

09/20/2024    Academia Omics | Software

How to increase the virtual memory size with Win 10 PC

Windows sets the initial minimum size of the paging file equal to the amount of random access memory (RAM) installed on your computer, and the maximum size equal to three times the amount of RAM installed on your computer. If you see warnings at these recommended levels, then increase the minimum and maximum sizes. This procedure is applicable for PC with Windows 10. For PC with Windows 7 you can follow this procedure: https://sciex.com/support/knowledge-base-articles/low-virtual-memory-warning-1481143909352_en_us

09/12/2024    Software

Importing a .txt or .csv file into a batch in SCIEX OS software

Users can import batch information into the Batch Workspace in SCIEX OS software using the Import from File option under the Open menu.

06/14/2024    Software

Restoring and using the script - Manually Integrate - in Analyst® software versions 1.7.2 and 1.7.3

The script - Manually Integrate - is missing in Analyst® software versions 1.7.2 and 1.7.3, although it was previously supported in versions 1.7 and 1.7.1. This articles describes how to restore the script to these later versions of Analyst software. Instructions are provided for integrating peaks of interest with the script that were missed or only partially integrated.

Locating the Name of a Server or PC Using the Command Prompt Window

This article describes the DOS commands used to access the name of the server or PC.

05/14/2020    Academia Omics | Software